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Title Support Specialist


Operations Victor, New York
Position at Closing USA
Position Summary:
Responsible for performing various clerical tasks which aid the Title Examiner in completing title exams. Responsible for proofreading and reviewing documentation of Land Records, typing, invoicing, uploading items to the company database and for other various clerical tasks. This position will have contact with other internal departments to resolve questions, inconsistencies or to retrieve missing data. Duties could also include reviewing daily Volume Reports, assisting the Team Lead with the general e-mail in-boxes, mentoring and assisting in training of the new staff. Ensures the performance of all duties in accordance with the company's policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.
Responsibilities:
  • Responsible for inputting data from land records, calculating fee's, and for obtaining clerical information necessary to examine titles.
  • Handles rating (tiering) the files to assist in process flow in the department.
  • Reviews reports for production purposes.
  • Assists with managing the e-mail inboxes, responding to clients and internal departments in a timely and efficient manner.
  • Performs other duties and projects as assigned.

Requirements:
  • Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position.
  • Effective communication with internal departments and clients.
  • Intermediate skills in computer terminal and personal computer operation; Microsoft Office applications including but not limited to: Word, Excel, PowerPoint and Outlook.
  • Basic math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
  • Effective organizational and time management skills.
  • Exceptional verbal, written and interpersonal communication skills.
  • Ability to organize and prioritize work schedules on a short-term and long-term basis.
  • Ability to make informal and formal presentations, inside and outside the organization; speaking before assigned team or other groups as needed.
  • Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations.
  • Ability to work with little to no supervision while performing duties.
  • High School degree or equivalent required
  • Experience in the Mortgage industry preferred

The Perks:
  • Competitive compensation reliant on ability & experience
  • Excellent benefits package including multiple health, dental & vision options
  • Company paid life and AD&D Insurance, as well as additional voluntary benefit possibilities
  • 401K with robust company match
  • 15+ PTO days, in addition to 8 paid company holidays
  • The opportunity to work for America's Lender under the vision of industry legend, Anthony Hsieh

loanDepot is a proud equal opportunity employer.
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PI104636538



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