Retail Keyholder

Overview
The Keyholder is responsible for assisting the store manager to run the retail store operations by ensuring the store consistently executes all operational functions to company standards and reinforces customer service, maintaining and representing the company's core values of service, quality and integrity to create total customer satisfaction.
Responsibilities
The responsibilities of the Keyholder include but are not limited to the following:
Demonstrates a strong leadership ability
Participates in store selling efforts to ensure personal goals as well as store sales and productivity goals are met
Ensure all operational responsibilities are carried out in the absence of the store manager
Assists with training delegation and supervision of staff to develop and maintain individual selling, customer service and product knowledge skills.
Ensure housekeeping and safety standards are upheld through out the entire store.
Partner with Store Manager, RM, DM and/or Loss Prevention to address concerns related to unsatisfactory performance and policy violations in a timely matter.
In the (long term absence) of a manager the keyholder may have some of the responsibilities of a store manager. A District Manager will then oversee the keyholder.
Qualifications
Previous retail experience preferably in a similar roll
College Degree preferred
Excellent verbal and written communication skills
Reliable and prompt
Demonstrated time management and organizational skills
Computer literate (word, excel and lotus notes)
Able to work flexible hours
Ability to stand for long periods of time
Ability to lift and carry 25lbs.



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