Retail Selling Specialist

Overview
The Selling Specialist provides an exceptional customer experience by working closely with customers to meet their needs.
Responsibilities
Initiates contact with the customer in the store and helps the customer feel welcome
Assesses the needs of the customer and provides the appropriate level of service and expertise
Communicates with customers about style, quality and value of our products
Aware of in store promotions and communicates them to customers
Builds repeat customer through excellent customer service and use of mailing list
Aware of store sales plans and results
Ensures personal sales productivity goals are met
Maintains all visual standards
Completes assigned duties in a timely manner with attention to details
Operates cash register with accuracy and efficiency
Actively listens and accepts direction and guidance from management
Maintains a positive, upbeat and energetic demeanor
Other duties deemed necessary
Qualifications
HS Diploma required
Prior retail or customer service experience necessary
Luxury goods experience a plus
Reliable and punctual
Strong communication and conversation skills; outgoing, courteous, genuine and approachable
Self-confident and mature, with a positive attitude and approach to work
Strong Customer Service skills
Basic fashion and style trend knowledge
Able to work flexible hours
Ability to stand for long periods of time
Ability to lift and carry 25 pounds
hours may vary due to regulations set forth by specific states.



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